Dash21 Assets

Privacy Policy

Last updated: October 14, 2025

1. Introduction

Dash21 ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Dash21.com or purchase our digital assets.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Make a purchase: Name, email address, billing information (processed securely through Stripe)
  • Subscribe to our newsletter: Email address via Buttondown
  • Contact us: Name, email address, message content
  • Create an account: Username, email, password (if applicable)

2.2 Information Automatically Collected

When you visit our site, we may automatically collect:

  • Usage Data: Pages visited, time spent, links clicked
  • Device Information: Browser type, operating system, IP address
  • Cookies: Session cookies for site functionality (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Process transactions: Fulfill orders, deliver digital assets, process payments
  • Provide support: Respond to inquiries, troubleshoot issues, provide technical assistance
  • Send updates: Product announcements, new releases, company news (with consent)
  • Improve our services: Analyze usage patterns, optimize website performance
  • Prevent fraud: Detect and prevent fraudulent transactions or unauthorized access
  • Comply with legal obligations: Tax reporting, legal requests, regulatory compliance

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

4.1 Service Providers

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

If Dash21 is acquired or merged with another company, your information may be transferred to the new owners.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and tax obligations (typically 7 years for financial records)
  • Resolve disputes and enforce agreements

You may request deletion of your data at any time by contacting hello@dash21.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential cookies: Enable core site functionality (login sessions, shopping cart)
  • Analytics cookies: Understand how visitors use our site (we may use privacy-friendly analytics)
  • Marketing cookies: Track conversion from marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

7. Third-Party Links

Our site may contain links to third-party websites, including demo sites and external resources. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

8. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through Stripe (PCI DSS compliant)
  • Regular security audits and updates
  • Limited access to personal data by employees

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing emails at any time
  • Objection: Object to processing of your data for certain purposes

To exercise these rights, contact us at hello@dash21.com.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, and shared
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights

13. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), we process your data based on:

  • Consent: You have given clear consent for specific purposes
  • Contract: Processing is necessary to fulfill our contract with you
  • Legal obligation: Processing is required by law
  • Legitimate interests: Processing is necessary for our legitimate business interests

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: