Customer Support
We're here to help. Contact us about purchases, technical questions, or ownership transfers.
📩 Support Email
hello@dash21.comFor all inquiries: general questions, technical help, ownership transfer, or sales.
Response within 24 hours.
Frequently Asked Questions
What does Dash21 sell?
Dash21 builds and sells complete SaaS products, from starter templates to fully owned businesses. Each product is professionally coded, deployed, and documented so you can take ownership without writing code.
What are the differences between your three pricing tiers?
Starter Template: A prebuilt SaaS product you can customize and launch. This is a non-exclusive license, so other buyers may own the same template.
Full Ownership: A one-time sale of the entire product, including source code, domain, brand assets, and rights. Only one buyer receives ownership.
Revenue Asset: A SaaS business that already has users or income. You acquire a live, operational asset with traction.
Do I need coding experience?
No. Every product is delivered fully built and ready to run. Most buyers focus on marketing, monetization, and growth. If you want new features later, you can hire a developer or use your own team, but it's not required to launch or operate.
What do I receive when I buy a product?
Depending on the tier, you receive:
• Full source code (and GitHub repo if applicable)
• Deployment and setup documentation
• Domain name and brand assets (logo, visuals)
• Social media accounts (if included)
• Support for smooth handover and onboarding
How quickly do I get access after purchase?
We start the transfer within 24 hours of payment. Most buyers receive full access and documentation within 24 to 48 hours.
Can I customize or rebrand the SaaS?
Yes. Once you own the asset, you can rename, rebrand, and customize it. For Starter Templates, we recommend renaming and rebranding before launch.
Do you offer ongoing support or maintenance?
Our offer includes handover support and documentation to help you get started. Long-term maintenance or feature development is not included, but we can connect you with vetted developers if needed.
Can I resell the SaaS I buy from Dash21?
Yes. Once you purchase Full Ownership or a Revenue Asset, you have full rights to sell, transfer, or flip it later. Starter Templates cannot be resold as-is, but you can build on them and sell your own version.
Are there any recurring costs?
Most projects have small ongoing costs like hosting, domain renewal, or third-party API usage. We include an estimate of these in each product listing.
How are payments handled?
All purchases are processed securely through our platform. Larger acquisitions may include an escrow option for extra peace of mind.
Helpful Resources
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